Notice and Apology for Phone Line Disruption
2024/10/30

Thank you very much for your continued use of our services.

 

Our team is committed to providing prompt support to all customer inquiries; however, our phone lines are currently experiencing heavy traffic, leading to difficulties in reaching us by phone. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

 

If you have questions or need assistance, we kindly ask that you consider using the inquiry form on our website as an alternative. Inquiries submitted through the form will be handled in the order they are received, and we will strive to respond as promptly as possible.


Thank you again for your continued support and understanding.


【Contact Information】
If you have any further questions or require assistance, please feel free to reach out to us at the following contact:
Customer Support: [email protected]
Operating Hours: Weekdays, 10:00 AM – 7:00 PM

 

Arcana Energy Co., Ltd.